IC24 myth-busting survey

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Paul Jessup, team manager working for IC24, the provider of the 111 Service for Norfolk and Waveney and Mid and South Essex is hoping to create a myth-busting guide!

So, what is it that frustrates you about 111?

What is it that, when it happens, you roll your eyes so hard it’s audible?

This guide will hopefully address these issues, at the same time, if there is an issue identified that should not be happening, this feedback can be taken away to resolve.

Paul hopes that we can build a better level of understanding between the partner organisations, which would ultimately provide an overall better experience for our patients.

He would be extremely grateful if you could spare a few minutes to use the link below to submit your responses.

The more replies I receive, the more I will be able to identify the burning issues.

Click here for the survey

The survey closes on 30th June!

Thank you,

Helen Hardy

Quality Improvement & Professional Standards Officer

Published 30th May 2023