Cleric CAD roll-out agreed for Norwich & Chelmsford

HEOC dispatcher

Following the successful roll out of the new Cleric CAD to Bedford EOC in November, we are currently planning to roll out the new CAD to Norwich EOC on the 17th February, and to Chelmsford EOC on the 2nd March

Both implementations will take place in the early hours of the morning, when demand is traditionally at its lowest. 

Executive Officer Jon Moore said: “I am really pleased with how the new Cleric CAD has been implemented in Bedford and would particularly like to thank the staff who have worked really hard to make this a success. We are starting to see some of the benefits of using Cleric and once fully implemented EOC staff will have a much better system to use. We will also then be able to look at our future developments to make the system improvements we need." 

He continued: “We decided to roll Cleric out to Chelmsford and Norwich EOCs separately to minimise any risk of disruption to our service and patients as it is such a critical system. This time round we will be in an even better situation as we are using Cleric now, so we know the system much better and have experience of implementing it already.” 

Keep an eye on need to Know for further updates.

Published 14th January, 2016

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