And it’s gold for Tamsin!

Bedford EOC 1

Chelmsford Senior Call Handler Tamsin Jae Smith has been rewarded for her achievements in call handling by receiving her gold call handler award.

With call demand at an all-time high, Tamsin’s achievement shows that the team of EEAST call handlers are still providing a high level of care to our patients.

She said; ‘I am really pleased to receive this award, I have worked hard within the last three years to reach this target but I wouldn’t have been able to do it without my colleagues, team leader and duty manager!

Nicola Karabardak, Tamsin’s duty EOC manager says; ‘I am so proud to hear that Tamsin has achieved her gold award. She is a true asset to our team and consistently supports colleagues in her senior call handler role. I hope to see many others follow on this path to high compliance. Well done Tamsin’.

Published 16th May, 2017

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