BBR - How can you get involved?

Building Better Rotas Frontpage

As you will be aware by now, the Building Better Rota`s (BBR) project was paused in October 2018 whilst alternative options to relief working were investigated. Three options are now available to staff to discuss as part of the relaunch which includes relief in or relief out options.

During 2019, we will continue to work and communicate with staff to improve rotas so they better balance the needs of patients, our staff and the Trust. We will also continue to work with Working Time Solutions (WTS) – a workforce planning consultancy, which has worked on similar improvements with our colleagues in London and South West ambulance services, as well as our UNISON colleagues who are both part of the BBR Working Group. 

Alongside recruitment and innovation in our handling of 999 calls, optimised rotas will ensure we have the capacity and flexibility needed to respond to these challenges.

We appreciate changing rotas can be unsettling, especially for people with established routines of working, which is why we’re continuing to take a fully engaged and highly communicative approach to improving them.

As with the initial phase, all options within a set of defined core principles will be considered, and you will have the opportunity to collectively select rotas which deliver the most benefit for your local area. There are no pre-determined outcomes to this process.

There is a dedicated area on EEAST 24 which provides much more detail (including FAQs, timelines, data packs, latest news and myth busting) and will continue to reflect progress and feedback.

How can you get involved?

The process will involve a comprehensive series of working parties between May and August 2019 involving representatives from all AGM areas. These face-to-face forums will shape a shortlist of preferred rotas, with reps liaising with colleagues between the working parties. These preferred options will then be voted on by employees selecting their preferred option to be implemented from Q3, 2019 onwards, dependant on appropriate levels of staff and estates.

We are looking to have as many stations represented as possible in order to increase staff involvement and to enable effective communication. Therefore, we have approached the reps that participated in the initial phase and have had a really positive response from them with the vast majority wishing to continue as part of the New Way Forward. However, despite this we do have some stations and areas that are not represented at present.

When you’ve had an opportunity to read the information on East24, please email if you would like to be involved in the process, giving your full name and base station details, to express your interest in taking part in your local working party, by Thursday 4th April. You will need to be available for all of the dates published within the information on East24.

It may not be possible to accept every offer of help for the working parties themselves but we will look to involve all interested staff in the process.


We’re keen to make sure your views are taken into account and questions answered throughout the process. Should you have any questions or wish to give us any feedback, please feel free to email

You will receive regular updates through managers, Trust emails and social media. As a reminder, please also visit East24 regularly.

Please take this opportunity to find out more about the project by visiting the link http://east24/service-delivery/building-better-rotas.htm to share your thoughts and to get involved.


Published 28th March 2019

Leave a Comment
Name (required)
Email Address (required, never displayed)
Enter a message

(all comments are moderated - your submission will be posted on approval.)