Fire and rescue crews respond to non-emergency falls

Beds F&R

Falls can account for up to 20% of our patients on a daily basis. Some falls are serious and patients need to be transported to hospital for further treatment. Some people that have fallen just need to be helped to their feet or a chair and checked to ensure they’re safe to be left at home.

Improving our response to these less urgent patients, and reducing the time they are on the floor is essential.

We are rolling out a Falls Response Programme across the region with our network of Community First Responders and in some areas we are also working with Fire and Rescue Services.

This programme involves community first responders or fire and rescue crews responding to calls that we have clinically assessed. They are trained to assist the patient from the floor and undertake an assessment. This is then discussed with a clinician in our control room to ensure the patient can be left at home.

Bedfordshire Fire and Rescue is the latest to join this programme, with a dedicated vehicle based out their Ampthill station staffed by fire engagement officers (non-fire trained personnel) who have undergone our CFR training course and additional falls training. The resource will operate at level 0, available for cardiac arrests and category 3/4 Falls, as do CFRs taking part in the programme.

Within hours of the launch on Tuesday (14 January) they attended one patient and worked with us towards a successful discharge on scene.

Published 16th January 2020

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