Bury’s own Welfare vehicle helps staff

Ria Delves on Welfare vehicle

Staff at Bury St Edmunds ambulance station have created a ‘welfare vehicle’, to help support staff with vehicle restocking and welfare.

The ‘welfare vehicle’ was set up in August this year, with local managers' backing, and is currently located at West Suffolk hospital, to provide several areas of support to staff. 

Firstly, crews can replenish drugs and equipment, avoiding the need to return to the station, thereby reducing time costs. This is undertaken while crews take patients into the Emergency Department and complete EPCRs (Electronic Patient Records).  

Secondly, it’s an area where crews can get some really decent tea, coffee, hot chocolate (in a mug!) and biscuits, without costing much, as it’s a donations based scheme. 

Finally, it’s a chance for the crews to 'off load', have a wellbeing chat and receive peer support, from staff that are compassionate and available to listen. 

Mike Rampling, from the ‘welfare vehicle’ said:

“I felt it was a key opportunity to help staff feel more supported by the Trust and perhaps shift some unhelpful perceptions. One of the biggest impacts has been the massive boost in staff morale. It’s already improved team working and a sense of belonging – there’s been a definite cultural shift. Every locality should have one!”

For more information, or to discuss setting up a similar initiative, please contact Mike at: Michael.Rampling@eastamb.nhs.uk

Published 25th October 2019

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