Investing in Resilience: Business Continuity Week

Business Continuity Week 2019

 

Have you ever woken up to find that your boiler isn’t working and you have no hot water?  Have you ever come home to find your home is flooded and you have no power?

If these examples resonate with you, you will know how annoying these complications to everyday life can be.

Now think about how a power cut or flood would impact you at work. What would happen if our Ambulance Operations Centres couldn’t receive or answer 999 calls? What would happen if you couldn’t get into work because of heavy snow or flooding? Who would be impacted if the Trust couldn’t provide our core services?

All these are examples of business continuity and this week is Business Continuity Awareness Week (BCAW).

Business Continuity Awareness Week is an annual global event which is the key week to raising awareness of Business Continuity (BC) as a profession and how having effective business continuity within an organisation can improve the way it manages and delivers its services.

I have been in post for eight months now and during that time I have delved into all the plans we, as a Trust, currently have in place. These plans set out how we will manage disruptions to the services we provide to our populations in the east of England. We have some very good plans and we demonstrate on a daily basis that we can be very pro-active in ensuring we are always able to meet the needs of our patients. However we can do better and I am in the process of rolling out a new and improved way of looking at the resilience of the organisation when disaster strikes.

Over the coming months my aim is to make people more aware of the benefits of having Business Continuity embedded in the organisation and how each and every one of you can help with that process.

If you have a spare few minutes during this week, it would be really great if you could complete a survey on business continuity awareness for me. I would really like to get to know more about what you understand of BC and organisational resilience.

Please find the link to the survey here: https://www.surveymonkey.com/r/R392D7T.

If you are interested in learning more about BC and its benefits you can take a look at the Business Continuity Institute website - https://www.thebci.org/ . It has a huge amount of information and if you register (for free) you can access Business Continuity and Resilience information and knowledge from across the globe, such as the case study on the Glasgow Airport Attack in June 2007.

Darya Wotherspoon
Business Continuity and EPRR Compliance Manager 

Published 13th May 2019

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