Changes to childcare vouchers

Childcare voucher scheme

The way we manage the childcare voucher scheme has changed – to make it easier for you to use and update.

From Sunday (1st June), the system will be an online, fully automated childcare voucher portal, which is run by our current provider, Sodexho.  Moving to an online system means we now have a ‘one-stop shop’ with no paperwork and easier access!

You can view and download a full user guide here, which covers how you can:

  • register for childcare vouchers for the first time
  • change the amount of childcare vouchers you receive
  • pay your childcare provider direct
  • change your childcare provider or add more than one.

You can access the new childcare voucher portal at:

 https://uk.childcare-vouchers.sodexo.com/

If you have any queries about the portal itself, please speak to Sodexho in the first instance on 0800 328 7411, or email customercare.br.uk@sodexo.com.

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