Clocks change this weekend

Alarm clock

This Sunday morning (31st October) the clocks go back an hour as British Summer Time (BST) ends.

The change can lead to resource status times being out of sync, which in turn creates reporting issues at every stage of an incident. 

The good news is the Data Quality & Standards team now handles the retrospective amendment of these incidents so minimal input is needed from the AOC staff on duty at the time. Managing the process through one team ensures all incidents are accurately amended in time for the Trust’s monthly reporting commitments. The team will be utilising the Trusts new automated Data Quality suite, IntoZetta, to manage the process.

How the process works:

  • AOC staff DO NOT AMEND any incidents where the clock change has caused timings of an incident to be out of sync, regardless of the reporting issues this may cause
  • AOC staff must continue to log resource status times as the time they occur, including manual times, whether they are BST or Greenwich Mean Time (GMT). This ensures all incidents are captured in the database extracts run by the Informatics team
  • ALL times will be amended by the Data Quality & Standards team by the end of Wednesday 3rd November (however some Cleric amendments may take longer, we aim to ensure all amendments are in place for monthly submissions)
  • Until incidents are amended, AOC/TOC (Tactical Operations Centre) will direct all reporting queries to the Data Quality & Standards inbox.

Please do not ask AOC/TOC staff to amend incidents to remove reporting issues prior to Wednesday 3rd November, as they will not be able to do so.

If you have any queries about the process or affected incidents, or the IntoZetta Data Quality suite, please email the Data Quality & Standards inbox.

Published 29th October 2021