Commercial services audit success

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An external audit of commercial services at the Trust has found all aspects to be “very satisfactory” and has been given a positive certification as a result. 

The audit also encompassed the Trust’s Medicom and Call East service, two of a number of call centres for public and private sector clients.

The audit assessed the quality management systems, which checks the organisation meets the needs of patients/customers and other stakeholders, as well as meeting statutory and regulatory requirements. 

Well done to everyone involved!

Published 1st December 2014 


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