UPDATED: Advanced Notice of Essential Datix Maintenance

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Update: Maintenance on the Datix system has been successfully completed and the system is back online

Following the security accreditation the Trust has received for the @eastamb.nhs.uk e-mail domain, the NHS Mail e-mail account we currently use to send e-mail notifications from the Datix system will be no longer be used.

From the 4th May 2020, emails sent from the Datix system will appear from noreply.datix@eastamb.nhs.uk.

In order for this change can be made, the Datix system will be unavailable to all users across all modules from 10am on the 4th May 2020 for approximately 1 hour.

Staff will still be able to report incidents via the SPOC team, who have kindly agreed to log on paper, during the downtime. Single Point Of Contact (SPOC) Tel No. 0345 602 6856 (Lines open 24/7).

Appologies in advance for any inconvenience caused by this.


Published 27th April 2020

Updated 4th April 2020

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