Delving further into the Herbert Protocol

Side of RRV with lozenge

In last week’s Need to Know, we announced Essex Police, along with other police services across the country have adopted a national scheme known as the Herbert Protocol, to help them find patients with dementia as soon as possible.

This week, Area Clinical Lead Duncan Moore looks further into how we can best support our police colleagues with this scheme:

So, some of you may have recently heard about the Herbert Protocol.

But do you know what the protocol is and what the impact is, as an attending clinician or member of the EOC team?

A war veteran of the Normandy landings named George Herbert, who lived with dementia in a care home, has lent his name to what has become a nationwide protocol for vulnerable people who go missing.  The Herbert Protocol was initially designed to help Norfolk Police find people, such as Mr Herbert, who went missing from his care home.

It was identified that carers and relatives may be unable to recall valuable information, when they discover that the vulnerable person is missing.  This information may be key to focussing the areas of the search and improving the outcome.

The valuable information is structured around such things as previous addresses, their former employment, hobbies, places that they have visited regularly, medication required, places previously located and suchlike. Photographs of the missing may also be attached to the form.

Local police forces are producing forms and are sharing them through community and support groups to relatives of this vulnerable group of patients.

The forms are currently available from the following websites:

Norfolk and Suffolk -

Essex -

Bedfordshire -

Cambridgeshire -

What should we be doing to support?

The protocol is led by the police; our actions are very minimal. Raise awareness amongst relatives and carers, highlight the form as something that may benefit a loved one at a time of need and that’s it.

If you require any more details around the Herbert Protocol, please contact me direct on You can also find out more information about the scheme, from the Alzheimer’s Society website.

 Published 31st August, 2017

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