Dispatch Dilemma video scores a thousand hits in first few days

Within three days of the premiere of our latest video, Dispatch Dilemma, more than a thousand people have watched it on YouTube.

The video features Senior EOC Manager for Bedford, Nicholas Jones, asking members of the public in Cambridge which 999 scenario they would send an ambulance to first.

Communications Director Chris Hartley said: “There has been an excellent response to the video, which is meant to get the public thinking about the amount of calls we receive, how we manage each call and the challenges our dispatchers face every day.

“Many people also wanted to tell us how much they appreciate the work of our staff, which is also included in the video.”

The dispatch dilemma is also used by the Trust’s public and patient involvement team as a public education tool at events they attend.

You can watch the video below, or on YouTube now – and if you want to get involved or have an idea for the Trust’s next video, contact the communications team by email communications@eastamb.nhs.uk.

Published 6th February 2015 

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