Freedom of Information update

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The Freedom of Information Act 2000 allows the public to request information held by public authorities. The information which can be requested includes any recorded information, such as: documents; policies; letters; emails; call information. Opinions or “information that is in someone’s head” (ICO) are not covered by the Act, the Trust only has to provide the information already held in a recorded form.

The Trust can withhold information, but only if it fits in an exemption listed in the Act. Read the full list. There are helpful guides from the ICO to explain how and when public authorities can use certain exemptions.

All requests for information from the Trust must be made in writing and must include a name, address (email/post) and a clear question/information request. Once received the request will be acknowledged and replied to within 20 working days.

Complying with Freedom of Information legislation is a legal requirement that the Trust must comply with, so it is also important that you provide information promptly if asked by the FoI Officers. If information is not held or the information needs to be withheld from the public, please let the team know as soon as possible with reasons why this cannot be provided to allow refusal notices to be written with the correct exemptions.

The Trust has been updating the disclosure log on the public website with requests and responses received from 2018 onwards; this is updated regularly and hopefully will allow the FoI team to point requesters to the disclosure log before asking departments for information.

If you do receive a request for information please forward on to the FoI account,, this will allow the team to log and respond to the request under the Act.

Personal data cannot be requested under the FOIA, any requests for personal data, such as a request from a patient or police, should be directed to the Release of Information team on

Published 8th February 2019

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