GoodSAM set to launch

GoodSAM logo

Community first responders (CFRs) and Trust staff who are either operational or CFR-qualified can become part of the GoodSAM programme from Wednesday 19th June.

The GoodSAM app works by alerting volunteer responders within an 800-metre radius when someone nearby is in cardiac arrest. Under our agreement with the app’s developers, our computer aided dispatch system will automatically alert up to three responders who are logged onto the app when an appropriate 999 call is received by our control room.

Anybody who accepts an alert will be given directions to the scene of the emergency. Nobody is obliged to accept the alert and if someone declines, the system contacts the next closest registered person it finds.

GoodSAM is already widely used internationally and by several ambulance trusts in England, including London and the east Midlands. Over recent weeks, around 20 colleagues have helped us test how the technology works locally and we are now ready to roll out the next phase.

Gary Morgan, Deputy Director of Service Delivery, said: “We are looking to expand the number of GoodSAM responders to provide early CPR and defibrillation to patients in cardiac arrest. We are hoping this will have a real impact on these critically ill patients and improve clinical outcomes.”

EEAST colleagues and CFRs can sign up from Wednesday 19th June by visiting the programme’s website at and downloading the app and selecting EEAST as the verifying organisation. EEAST will not show as a verifying organisation until 19th June onwards, so please make sure you sign up on or after this date.

Anyone who applies and is approved by the EEAST project team will be sent a user guide to help them use the system effectively.

For further information about GoodSAM, please email

Published 11th June 2019

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