Got an IT problem? Contact the service desk

Hands typing on keyboard

If you have a fault with your IT or need to request a service from the IT team, please make sure you make your request via the service desk. This is so that jobs can be appropriately allocated and tracked to ensure that they are completed in a timely manner. If you need to pop into one of our local offices and all staff are busy please understand that we have queues and will need to log a ticket to ensure we provide service fairly.

Self help

We have recently created a page on East24 where we will be posting factsheets and how-to guides for your reference. Please take a look and bookmark the page as we will be building on this in the coming months -


To report any faults or to request a service please contact the service desk by using the self-service portal, by email or by phone 08456 012 509.

Published 23rd July, 2014

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