How you can help in a major incident

EEAST RRVs and amb on scene

We know that when major or significant incidents occur, our staff want to know how they can help even if they are off duty.  We have been looking at how we can make information quickly available to staff (both those on duty and those off duty) about what help we might need.

Therefore we will be launching a page on our website especially for staff, which we will update in the event of such an incident.  To navigate to this page we will be issuing staff with a QR code sticker over the coming weeks, which you can stick to the back of your ID card. That way you can simply scan in the QR code, which will take you directly to the information via your smartphone. If you are viewing this on your smartphone, please scroll down to see the text on the page which appears below the navigation menu.

Jon Moore, Deputy Director for Service Transformation, Specialist Operations & Resilience said, “We want staff to have the most up to date information about significant or major incidents, so that they know what help and support is required. This way staff can simply check out our new web page and get the information they want, it will include helpful advice on things such as what we know and what to do if staff want to help. We know that our staff are often keen to assist particularly with some of the larger incidents that have been seen in other areas of the country. It’s important that we coordinate our resources and use everyone to best effect for our patients. ”

What is a QRR code?

A QR code (quick response code) is a type of barcode that can store and present information when scanned, such as a web url or text. It can navigate to the intended destination specific to that code.

How to use QR codes:

1) Ensure you have a QR Reader app* on your phone. There are free versions available with your phone App Store.

2) Open the QR Code reader on your phone.

3) Hold your device over the QR Code so that it's clearly visible within your smartphone's screen. Depending on your phone and QR reader, your phone will either automatically scan the code or you may have to press the button to snap a picture, just like you would when taking a photo with your smartphone camera. 

4) If necessary, press the button. 

5) Your phone will read the code and navigate to the intended destination. This may not happen instantly - it can take a few seconds on some devices.

*Those of you with iPhones may have noticed that in the latest iOS update the iPhone camera now automatically recognises QR codes and prompts you as whether you wish open the link and action the request.

Published 14th November, 2017


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