Important: Changes to our Occupational Health provider from TODAY

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Following on from previous emails and messages, please remember that our Occupational Health (OH) provider formally changes as of today (2nd January 2020).

Kays Medical is our new partner, working with us to provide a wide range of services to help you stay healthy and well, along with additional support when this might be required.

Please find below the new contact details for the most important services.

In the meantime, there is a new management referral form which should be used for sickness / absence referral cases until the Apollo e-referral portal is live within EEAST. The completed form should be sent to where it will be managed by the Kays Medical OH team.

The referring manager must enter the required information and consent options to process the referral. The form is available on Need to Know (below) and East 24 along with a guide on the referral process and what a management advice letter will contain.

If you have any problems with completing the management referral form please contact Kays OH using the office hours general OH enquiries line 0151 459 9711.

We will let you know when the Apollo portal from Kays is live and will provide guidance on how to use it.

Published 2nd January 2020

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