Important information regarding phishing emails

RRV with blurred paramedic

Following on from the recent phishing outbreak, can staff please be more cautious when receiving these types of emails.

They are sent by fraudsters who masquerade as someone trusted to obtain information from you, most commonly your system username and password.

Some look like genuine emails that you would typically expect to receive. The IT team block countless unsolicited emails every day, but occasionally some do get through as the people sending them continually attempt to evade our filtering system.

If you respond to a phishing attempt or click on a link in the email, your accounts could be compromised and the fraudster could use it to access your information, and send thousands more phishing emails to other email users.

Here are some simple measures to make sure you don’t get caught out:

You will never be asked for your password by a genuine company or organisation so don’t reveal it to anyone verbally, via email or by entering it onto any other website than the official trusted sites.

Never click on a link or open an attachment sent to you from an untrusted source - if you receive an email containing links or attachments you’re unsure of, delete it.

You can also prevent any further emails from that email address by adding the sender to your junk email list. Simply right click on the email and select ‘junk’ then ‘block sender’.

Please stay vigilant and report any suspect emails to .

We won’t investigate every email sent in but will look at them and carry out further investigation on those that are less obvious so that we can improve our technical defences.

Published 28th October 2020


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