IT upgrade in Norwich on 9th July

Hands typing on keyboard

The IT team will be upgrading the admin network ‘Core Cisco Stack’ on Wednesday (9th July) from 2-3am; this work will result in two, 10-minute outages to the admin network in Norwich, and access to Norwich from other sites could be disrupted during this time.

This will mainly affect that Adastra platform; the teams that use this system (111 and commercial services for example) have been made aware of the upgrade.

Email and GRS access could be affected whilst the work is carried out, but CAD and the CAD network won’t be.

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