Keeping patient care records confidential

Staff with patient in ambulance

Confidentiality and security of medical records is vital, whether in paper or electronic format; we’re dealing with people’s personal data, and it’s important we safeguard it in the right way. 

During your shift, it is important that patient records and data is secured and out of view when you’re not using them. This includes ensuring that part or fully completed records are not on the dashboard, loose, or stored in visor/side door compartments where they could be lost or seen. 

The ePCR records should be finalised and then deleted from the tablet at the end of the shift as a minimum. For paper records, these should be removed and secured at the end of shift in the designated storage area.

Published 7th April, 2016

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