Leadership message from Dorothy Hosein

Dorothy Hosein

I hope you are all well and enjoying some time in the sunshine. The challenge remains with our response to COVID both at work and in our personal lives and I really appreciate the fantastic approach you are taking to ensure we continue to provide the best care possible to our patients.

I am sure you are all aware that from tomorrow face coverings will be mandatory in shops. In respect to all my NHS colleagues I am continuing to limit travel and maintain social distancing but am really missing the opportunity to meet up with you on your stations. However, I have been meeting virtually with teams and hope I speak to you soon.

This week I have advertised for a permanent Director of Workforce. We are very lucky to have John Syson in the interim role but I am keen to establish a substantive Executive team. I will update you on progress by the end of September 2020.

I completed my “Spot the Signs Training” last week, which was very enjoyable and useful. This has been offered to all our managers and I would encourage you to get a course booked if you have not had the chance as yet. As an Executive team we are committed to improve the way we support the mental health of colleagues in our organisation.

Through the continued hard work of operational colleagues we continue as a Trust to perform well against national standards. Importantly we are performing well compared to other Ambulance Trusts despite an increase in demand and the return of delays in hospitals. I am extremely proud of this achievement because it demonstrates we that we are providing a better service to our patients. Thank you all for your part in achieving such significant improvement.

To engage effectively with the Sustainability and Transformation Partnership (STP), each Executive is aligned to an area. I am working with the Mid Essex STP area and this week attended the Mid and South Essex Health and Care Partnership meeting. You will appreciate that as a regional provider covering six areas it can be challenging to promote the Ambulance agenda in these settings. I am pleased to be able to report that we are making real progress and this group in particular were keen to learn from our experience in other areas of the region. Being an active and respected part of these conversations will become important when we are managing progress with new ideas for commissioning such as admission avoidance and reducing handover delays.

I am continuing to be an active participant with the BAME group and tonight am attending an NHS BAME Staff Webinar. From this I hope to be able to bring back more ideas for how we can make improvements for our organisation.

Take care all and I hope to see you soon in the virtual world.

Dorothy Hosein

Published 23rd July 2020

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