Leadership message from Dorothy Hosein

Dorothy Hosein

I would like to start by saying a huge thank you for all the terrific work that you are doing as coronavirus starts to have a real impact on our daily lives.  Thank you for being there, every day, for our patients and thank you for all the terrific support you are giving to your colleagues. This pandemic is a real test of our resilience as an organisation.  We don’t have all the solutions yet, but I and my senior leadership team are working tirelessly to ensure you receive accurate and consistent information to help you to keep yourselves, your families and the public fully protected.

As you will have seen, currently the government announces new measures each afternoon. We then receive national NHS guidance and our job is to interpret what this means for our staff and patients. This does take some time but we aim to do this as quickly as possible and relay new information to you within 48 hours maximum. 

Please look out for coronavirus e-mail updates, check Need To Know daily and please keep in touch with your line manager for the latest news. 

We have now developed a range of action cards for managers, which cover some of the topics that have concerned you most in recent weeks. These include self-isolation, remote working, medical supplies and what to do if you have symptoms or underlying health conditions.  They are based on the latest guidance from Public Health England and NHS England. Please remember that this is a rapidly changing situation and the guidance is being regularly reviewed and updated. 

As part of our strategic response to coronavirus, we will be asking some staff to work from home to maintain critical business functions, even if they are not required to self-isolate. This doesn’t mean that we are unable to minimise the risk to staff in the workplace. Rather, by reducing the risk of these staff becoming unwell now, it provides flexibility further down the line if required to bolster our patient-facing functions.  We’re currently working to ensure that our digital infrastructure can support this initiative. 

I know that the impact of school closures is also a concern for many of you. So that we can provide a responsible, reasonable and proportionate response, we will be asking you to work with us to find suitable and appropriate alternative ways of working to help you balance your work and caring responsibilities.

I really regret that, at the moment, I’m unable to make my weekly visits to stations to meet you and hear your views face to face. That’s why I’m especially keen that you continue to send us your questions, comments and concerns so that we can respond, either through the FAQ section on Need To Know, through your line manager or through me directly.

We are told that the health service will be prioritised to receive urgent medical supplies. However, right across the Trust, we must all be prudent, use resources such as PPE and hand gels wisely and rely on alternatives where they exist. As always, your health and welfare and that of our patients is our top priority. To protect you, your colleagues and family and patients, please do continue to follow public health advice, especially around social contact and frequent hand washing. 

Finally, I want to assure you that I and my leadership team are taking every step to ensure that we, as a team, will come through this national crisis together, safe and in good shape for the future. Please follow the guidance you have been provided with. Take the best possible care of yourself, your colleagues and your families and thank you again for your tremendous dedication and hard work.


Published 19th March 2020

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