Leadership message from Emma De-Carteret, Head of Governance

Emma De Carteret

Hello everyone, I hope you are all well, my leadership message this week focuses on some activities taking place over the coming weeks, which are all focussed on continuing the improvement journey EEAST is on.

First of all this month, we are moving forwards with our work on culture – we had undertaken a number of leadership development sessions prior to the pandemic through the Get Real Change programme and this month has seen us continue to progress the development of our Organisational Development and Culture strategies. More on this will be shared over the coming weeks and months, but it is essential that we all recognise our role in ensuring we all display appropriate behaviours, and that we live by our five core Trust values of Honesty, Teamwork, Respect, Care, and Quality.

I also wanted to express my sincere thanks in this message to Ade Oseni, a member of our IT department and BAME network. Last week Ade bravely came and presented to our Public Trust Board meeting, talking about his experiences in the Trust and the challenges he has faced in terms of culture and attitude as a staff member from an ethnic minority background. His presentation was really moving and emotive, whilst crystallising in a public forum the hard work that the staff networks are doing to raise awareness and understanding of Equality and Diversity.

It was heart-warming to hear from Ade that, whilst we have a long way to go as an organisation, he feels that changes and improvements are already well underway as a result of the leadership team working with the networks.

The launch of the reverse mentoring programme will help continue to progress and I can’t wait for the pilot to finish so that I can participate.

In other areas, the Trust is embarking on a new project to replace our current website, intranet (East24) and rolling news site (NeedtoKnow) with two brand new sites. This is a project that initially began last year but was put on hold due to the Coronavirus pandemic. I am pleased to say that this has now officially recommenced, and I will be taking on the role of Project Board Chair.

The project aims to ensure that the new look website is a tool that works for all staff and that everyone has access to up to date information on all aspects of the Trust, including key contacts and support mechanisms.

We are working in two phases, the first of which is to replace our current East24 and NeedtoKnow sites with one new, user-friendly intranet that will act as a knowledge hub for everyone at EEAST. Our project team are currently in the process of reaching out to each individual department to start a conversation about their role as we move forward with this project. There will be a series of discovery workshops being held with our new website provider, VerseOne and we want to make sure that all departments are represented in these workshops as your feedback will be crucial in shaping the design and build of the new intranet. This is an intranet for all our staff and volunteers, so it’s important your voice is heard in these discovery sessions.

We would encourage all teams to hold sessions ahead of these workshops to feedback any ideas and comments to the elected team member that will be joining these sessions, so they can bring that information to the workshops. We will keep you updated on the progress of the project and any big milestones via Need to Know as we move forward with the development. This is an exciting project for the Trust and we hope that it will reap benefits across the whole of EEAST.

Finally, you will have seen information in NeedtoKnow on Flu season and the vaccination programme this year. It is so important to make sure that you have your vaccination – particularly this year with the ongoing pandemic.  We must do absolutely everything we can to protect ourselves, our patients, each other and the public.

Thank you to everyone for your continued hard work and dedication.


Published 17th September 2020

Leave a Comment
Name (required)
Email Address (required, never displayed)
Enter a message

(all comments are moderated - your submission will be posted on approval.)