Leadership message from Marcus Bailey

Hello to you all.

We are now coming towards the end of Mental Health Awareness Week but, going forward we will be continuing to focus on making sure that all staff have access to wellbeing services and support when they are most needed. 

It’s the small things that often make the biggest difference. The past couple of months have highlighted many acts of kindness that frontline workers have received from the general public but I would also like to acknowledge the amazing levels of support and care that I know you are providing to each other across the trust at this time. 

Working together as a team has never been more important and looking after yourselves and your colleagues really is as important as the care we provide for our patients. Please talk to your colleagues or take advantage of our wellbeing services if you feel you need to, they are there to help.

We have also been delivering more support at an operational level over the past fortnight, with our Make Ready services going live in Chelmsford, Southend, Peterborough, and Waveney. 

Implementing Make Ready trust wide is a critical strategic goal, aimed at improving the safety and effectiveness of our service, and this initial launch is a crucial first step towards achieving that.

I would like to thank all those who have been involved in the implementation process up to this point for the excellent engagement and collaboration that we have seen across each of the five hubs. Since go live, the comments we have received from both Make Ready teams and Operations colleagues on the ground have been overwhelmingly positive.

Inevitably, there will be adjustments and improvements to make as we move forward and your feedback is crucial to this. For example, where colleagues have reported cases of missing equipment during the first few days we have been able to review and correct this, and most importantly learn from it.

We must remember that although this implementation is well underway there is still progress to be made. We are not yet at 100% delivery across these sites, but with continued cooperation and focus we will steadily deliver this service to all satellite stations and be able to provide for all shift starts in these areas. 

Thank you all again for everything you are doing not just to help us deliver an outstanding service for our patients, but also for the support and kindness you are showing to each other during the present time.

I wish to also thank our staff and others who participated in the Thursday 8pm clap for NHS workers. This was very poignant in the Basildon area where their thoughts, along with mine are with Neil’s family, friends and colleagues.

Marcus

Published 21st May 2020