Leadership Message from Marcus Bailey

Marcus Bailey

This week I am pleased to be providing the leadership message. Firstly, I just wanted to say a massive thank you to all our staff and volunteers for all your hard work over the busy bank holiday Easter weekend! While most people were off enjoying the long weekend, many of you were at work or volunteering helping those in need. I really do appreciate your dedication and commitment to our patients, and I thank you all. To everyone who managed to have a break, I hope you’ve been able to enjoy some time with your families.

It's lovely to start welcoming the warmer weather. However, as we know too well, when it’s too cold or too hot, our demand shifts tremendously. Please remember to stay protected, take water out and hydrate well, look after yourself and others.

You will be aware that the CQC visits took place recently.

Although the formal meetings and visits have now ceased, please be aware that the CQC can do unannounced visits in the 2 weeks following a core services inspection.

If you have any questions there is a good opportunity to refresh yourselves by re-reading the Staff guide, hard copies of which are at all stations. You can also click on the link here which will also take you to an online version of the guide.

Over the next two months there will be a continued focus on recruitment and training of new staff across all the service delivery team. We have seen people progress into different roles and to ensure we continue to support our patients; more people are a priority. Focused work is being undertaken for PTS around support and integration with emergency operations colleagues.

We are preparing to trial a different response to patients who have fallen with some of our CFR groups and remote support from our ECAT team.

A really good example of looking at how we respond to our patients in an appropriate manner. We have also been working with Public Health and will soon be able to share a draft public health strategy for the Trust. This is a real step forward of using information for our patients, staff and volunteers to assist with our direction of travel.

This week has also seen the start of a Trust wide pilot related to end of shift. While this won’t solve the issue it’s important, we look for actions that assist and support in this important area. Further feedback will be evaluated and discussed at the Staff Partnership forum in June.

I have also been and will continue to spend some time visiting stations and talking with staff. I welcome therefore any questions, or any feedback and I look forward to meeting staff throughout the Trust.

Once again, thank you everyone for all you are doing for EEAST.

Marcus

Published 25th April 2019

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