Leadership message from Nicky Ward

Nicola Ward 2019

I hope you are all keeping well? I know that it definitely feels like winter is with us already, even if the weather hasn’t quite caught up yet and this must be affecting many of you in your working lives. Thank you to the flu jab #jabathon champions - I see you are doing a fantastic job of protecting your colleagues.

My name is Nicky Ward and whilst I have been with the Trust for about 14 years, I have recently been asked to develop the Trust’s strategy for the next five years. Our strategy will aim to describe the journey we will take together over this time and define what our destination will look like for the benefit of our patients, staff and volunteers - but I cannot write this strategy without you. I need you to contribute and tell me what you want to see happen in the next five years, so that we all own and understand our journey, otherwise it will be the equivalent of ending up in France, when everyone actually wanted to go to Canada!

Please take time to comment; you can either email StrategyFeedback@eastamb.nhs.uk by 30th November or if you have a chance, please do join one of the remaining meetings with the executive team, who are out and about ready to gather your views. We have allowed two months consultation with you before I put pen to paper and write the final document - I personally receive the feedback and am carefully listening to what you have to say.

When I was out on my strategy visits in North Cambridgeshire on Monday, talking with colleagues both new and those I have known and worked with for years, I couldn’t help but think about my team and the power of teamwork. This is because my team is everyone here, be they the new staff I met in the Make Ready and operational areas, whether you are in the PTS (Patient Transport Service), emergency operations including AOC (Ambulance Operations Centres), support services, leaders and managers - the list goes on...

"We are all here to work as a team, to deliver the best for our patients"

Sometimes it doesn’t work out how we want it to. Sometimes we don’t get on with everyone as well as we would like to, but my team, and what we are trying to do together, is why I have been here for 14 years and I know that many of you feel the same. And as Helen Keller said: "Alone we can do so little; together we can do so much” and that continues to be very true, especially as we enter a really tough period. Every week in the transformation area of work I do, I have the pleasure of meeting with colleagues to look at things we can do to improve what we do now, for the benefit of patients and staff. We will share more of this with you as the work progresses, but this is a great example of people working together, where everyone’s ideas are valued as a team, regardless of what their role is.

And to quote from a very famous resident from the east of England, who sadly passed away last year:

"I have noticed even people who claim everything is predestined, and that we can do nothing to change it, look before they cross the road."

Stephen Hawking

Thank you for looking out for your team mates and all that you do.

Best wishes,

Nicola Ward
Acting Head of Strategy and Transformation

Published 7th November 2019

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