Leadership Message from the CEO, Dorothy Hosein

Dorothy Hosein

I hope you are all well and staying safe. I am sure I don’t need to remind you that the rules for self-quarantine and self-isolating changed at the weekend and a number of countries were removed from the exempt list. The increasing numbers across Europe are concerning, and it is important we continue to protect ourselves and each other.

I would like to take this opportunity to thank Julia for her candid account of her lonely birthday. Although it was horrible to hear that she spent her birthday alone it was touching she chose to share her experience to try and prevent any of the rest of us from suffering the same fate. I sincerely hope you were spoilt by your friends and family at the end of your isolation period Julia.

This week we have received a Quality report based on a survey of our students completed by Health Education England. I am delighted to be able to report that the results demonstrate significant improvements in the overall student experience. There is of course more we can do to make further improvements. More information will follow from the Education team but a huge thank you to everyone involved in supporting our students, Training Officers, PEDs, Driver Trainers, administrators, the OD team, mentors and CFR and commercial training.

You will have noticed that the Pulse Survey is now available to complete on Need to Know, if you have not seen it already you can do so here.

I would encourage you to take the opportunity to complete it so we can measure the improvements we have made to date and identify areas where further work is required.

You will know from my previous messages that I am a keen supporter and Chair of the BME network. Currently we are working on arranging coffee mornings with me for small groups of staff to ensure all voices are heard. Dates and invitations will be issued in the coming weeks.

I have been on call over the last two weekends and have been deeply saddened by the high number of distressing drowning incidents colleagues have had to attend. I am extremely grateful for the professionalism of all those involved, including our volunteers and blue light colleagues. For any that need it we have a number of supportive welfare options available here.

There has also been an increase in the number of staff abused whilst at work. This will not be tolerated, and our teams will continue to support colleagues to pursue prosecution where appropriate. We are also preparing a hard-hitting Choose Respect! campaign that will go out to the public during late Summer and into the winter festivities. This aims to raise public awareness of the impact that abuse has on our staff.

Take care all and I hope to see you soon in the virtual world

Dorothy Hosein
Chief Executive

Published 20th August

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