Listening into Action round up

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The Listening into Action programme has now been drawn to a close but staff engagement remains an important priority.

Since the autumn, pioneer teams have worked on a range of topics to improve processes or get better results from what we already do. These teams were made up of people from across the region, many of whom were working together for the first time.

The pioneer teams tackled a range of topics from resource allocation to aligning the three HEOCs’ contingency plans, which is in the process of being implemented.

If you have an idea for an improvement please speak to your line manager in the first instance – we can really make a difference to our Trust by pursuing our ideas and making them happen.

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