Make Ready to help crews deliver life-saving care

Petra Dores_Make Ready
Petra Dores_Make Ready

EEAST has upgraded and modernised three of its bases in Essex and Hertfordshire, to help crews deliver life-saving care to patients quicker.


Work has taken place at Aviation Way in Southend-on-Sea, Babbage Road in Stevenage and Chelmer Valley Road in Chelmsford, using part of an £6.5m package awarded to the Trust by the Department of Health and Social Care last year.


The modernised facilities will house EEAST’s new 24/7 make ready service, which will see specialist teams work around the clock to clean and restock all vehicles to a consistently high standard. This will free up operational staff from completing these tasks, so that they can get back out to respond to patients more quickly.


The upgraded bases also include improved facilities for crews while incorporating on-site vehicle workshops, which will allow EEAST to bring maintenance in-house, speed up repairs and keep more ambulances on the road.


“This is a really exciting time for EEAST, as we move to provide brand new workshops and make ready services to support our crews and patients,” said Paul Henry, Deputy Director of Operations Support with EEAST.


“We are delighted with the work that has taken place so far and look forward to hearing feedback from the frontline, on the positive impact the new facilities are having on the care they are able to deliver to our patients.


“This is a significant project, which will bring huge benefits. Our specialist make ready teams will ensure that our vehicle preparation will be second to none and consistent across the whole Trust. Our patients won’t see any of the hard work carried out by these dedicated teams behind the scenes, but will reap the benefits when our ambulances hit the road.”

Two further make ready and fleet hubs, at Waveney and Peterborough, are due for completion later this autumn, with more depots and maintenance sites to follow next year.


The hubs will become fully operational once EEAST has completed a recruitment drive. The Trust is looking for make ready operatives, who will replace and restock equipment and clean emergency vehicles, as well as vehicle technicians, who will be responsible for repairing and servicing vehicles.


For more information about either role, visit www.eastamb.nhs.ukor email


Video about the new make ready facilities and the benefits they will bring for patients below:


Published 15th August 2019

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