New Early Intervention Conversations Managers Passport Training

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New dates have been released for Manager’s Passport Training module Early Intervention Conversations (Addressing staff concerns and conflict).

This session supports you to develop the confidence and skills to hold management led discussions to help those with concerns agree their own solutions to issues arising.

The informal early intervention approach fosters good working relations and visible engagement between manager and staff members that ultimately makes a difference for everyone in the workplace.

Key learning and skills to develop and put into action by attending this module are:

  • What causes workplace conflict
  • How we react to it
  • Problem pathway
  • Resolution pathway
  • Planning the conversation
  • Questioning techniques
  • Framing and Reframing
  • Signposting to other support mechanisms eg Freedom to Speak Up, Mediation Service.

Any individuals with Line management or supervisory responsibilities, are invited to take part in this Manager’s Passport Training module.

This bite-size training session will be facilitated via the Microsoft Teams App. The Teams App is available on all Trust laptops. If you don’t have the App on your laptop, the Teams meeting invite should re-direct you to where you can download the application. Please join the training sessions individually, on the dates below, this will ensure that your participation in the training session is captured on the Evolve database.

Please enrol via your Evolve account. Once you have logged in, click on the Course Library in the toolbar. Scroll down and click on Leadership Development, then Managers Passport Training and then enrol on the module.                                                                                                                                                                                                                                                        

Title of Training

Date of Training

Registration Deadline

Early Intervention Conversations (Addressing staff concerns and conflict)

Wednesday 13th October 1:30pm to 3:00pm

Monday 11th October

Thursday 14th October 10:00am to 11:30am

Tuesday 12th  October

Wednesday 20th October 11:30am to 1:00:pm

Monday 18th October


Invites to the Teams app training link, will be automatically sent via Evolve shortly after enrolling.  To fully appreciate and view the information being delivered, please avoid dialling in on your mobile and join via the Teams App link sent to you.

If you have any MPT related queries please continue to send them to this mailbox

Published 9th October 2021