New fleet and Make Ready facilities launched

EEAST Southend visit and new vehicles

Our Interim Chief Executive Dorothy Hosein visited Southend-on-Sea on Friday (19 July) to tour a new Make Ready Hub and vehicle workshop and hear how the upgraded facilities will support crews to deliver life-saving care to patients faster.

The celebration was organised to mark the completion of work at Aviation Way. It comes shortly after Hubs at Babbage Road in Stevenage and Chelmer Valley Road in Chelmsford were also handed over.

The modernised facilities will house our new 24/7 Make Ready service, which will see specialist teams work around the clock to clean and restock all vehicles to a consistently high standard. This will free up operational staff from completing these tasks, so that they can get back out to respond to patients more quickly.

The new bases also include improved facilities for crews, while incorporating on-site vehicle workshops, allowing us to bring maintenance in-house, speed up repairs and keep more ambulances on the road.

During her visit, Dorothy also looked round one of our brand-new bespoke ambulances, which were designed in partnership with staff and trade unions and will be rolled out across the Trust in phases.

Paul Henry, Deputy Director of Operations Support, says:

“This is a really exciting time for EEAST, as we move to provide brand new workshops and Make Ready services to support our crews and our patients. We are delighted with the work that has taken place so far and look forward to hearing feedback from the frontline, on the impact the new facilities are having on their day-to-day work.

“This is a significant project which will bring huge benefits, as our vehicle preparation will be second to none and consistent across the whole Trust. Our patients won’t see any of the hard work carried out by these dedicated teams behind the scenes, but will reap the benefits when our ambulances hit the road.”

The work comes as part of our Infrastructure and Capacity Transformation Plan; a multi-million pound programme which will run until the mid-2020s.

Two further Make Ready and fleet Hubs, at Waveney and Peterborough, are due for completion later this autumn, with more depots and maintenance sites to follow next year.

The Hubs will become fully operational once we have recruited to two vital operational roles, which will play a key part in supporting our frontline and keeping our fleet on the road and blue lights bright. We’re looking for:

  • Make Ready operatives, who will replace and restock equipment and clean our emergency vehicles, so that they can continue to deliver outstanding care to our patients.
  • Vehicle technicians, who will work from refurbished or brand new workshops, with access to the latest equipment, to diagnose faults and repair and service our vehicles.

Successful applicants will be given the chance to join a fantastic team and will be rewarded for their commitment with a competitive salary, comprehensive training package, opportunities for development and career progression, an excellent pension plan and paid annual leave. Other benefits include access to our comprehensive wellbeing service and cycle to work scheme, as well as discounts which can be used at the cinema and a variety of retailers.

Anyone who is interested in finding out more, or has friends or family they feel would be the perfect fit for our Trust, can get more information at NHS Jobs, on our website or by emailing 

Published 25th July 2019

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