New recruits ready to take calls

Eight new recruits are ready, set and raring to begin taking 999 calls, after they finished their emergency call handler training on Friday (10^th October).  

Following a recent recruitment drive for Norwich EOC, the latest cohort of call handlers completed their three-week training, culminating with each one answering their first live 999 call under supervision. 

Training lead Phil said: “Everyone in the group has been really focussed throughout the training with each person showing real commitment.  They’ll now move forward to begin their three-week mentorship with experienced call handlers before being allowed to take 999 calls on their own.”

Best of luck everyone and welcome to the EEAST team!

A further 25 additional call handlers are due to be trained by the end of November, as part of our continuing commitment to improve care to patients.

Published 16th October 2014