Patient now travelling the world thanks to crews

Belinda West with Bedfordshire crews

A patient from Bedfordshire is now living her dream of travelling the world, thanks to our crews who shocked her 17 times during a cardiac arrest.

On the 15th November, 47-year-old Belinda West began experiencing chest pains at her home in Little Staughton.

Biggleswade crew Emma Winser and Kelly Carpenter, along with Bedfordshire University student, Daniella Shoulder, were dispatched from EEAST. 

As they were approaching the incident, Belinda’s son, Brendon, had called back on 999 to say he believed his mum was in cardiac arrest. 

His quick thinking to update our control room meant further resources, including Leading Operations Manager Tracey Trangmar, MAGPAS medical team and another ambulance, with clinicians Ross Stevenson and Alicia Bahra, were sent. 

Emma Winser said that when she and Kelly arrived, Belinda’s breathing was abnormal, so they immediately followed life-saving cardiac arrest protocols. 

The team delivered 17 shocks before her cardiac activity returned, 30 minutes after first arriving on scene. 

Kelly Carpenter said: “None of us wanted to give up and were so pleased that all our efforts as a team meant we were able to convey her to Royal Papworth Hospital for immediate treatment.” 

On Friday (5th April), Belinda and her son met with some of the crews that saved her life, at Kempston ambulance station. 

She thanked everyone and said: “It was amazing to meet the crew and get the opportunity to thank them for all their hard work and dedication to what they do, they should be highly commended. 

“It is down to them that I owe them my life, there will never be enough thanks that I could offer in return.” 

Craig Borrett, Assistant General Manager in North Bedfordshire, who organised the reunion, added: “I was totally blown away when I saw how well Belinda looked when she visited us at the station. 

“It was a truly beautiful moment seeing everyone smiling and sharing their memories of that eventful day in November.” 

Belinda has returned to work part time and is now pursuing her dreams of travelling; her next destination is Tasmania. 

Pictured (left to right): Brendon West (son), Ross Stevenson, Kelly Carpenter, Belinda West (patient), Emma Winser, Alicia Bahra.

If you have a heart-warming patient meet up story you want to share, or if a patient approaches you to meet the crew, please email the Communications team with all the details. 

Published 11th April 2019

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