Police and ambulance join forces to tackle pressures on the service

Ambulance and Fire collaboration workshop

A joint workshop, looking at the immense pressures faced by ambulance and police across the eastern region, and ways of improving the overall service for patients and public, took place last week, involving EEAST and all six police constabularies.

The event, held at the Great Notley HART Base on 4 February, marked the establishment of a strategic alliance supported by chief constables, as well as EEAST Chief Executive and Chief Operating Officer.

Rachel Avery, Leading Operations Manager who attended the meeting alongside EEAST colleagues, including operational staff, managers and AOC staff believes the event provided invaluable engagement with the police: “The collaboration workshop gave us the chance to connect with police representatives in order to discuss improving the way we work together.

"As well as ‘myth-busting,’ we were able to explain some of our processes, demands and challenges. Some extremely positive ideas of how we can support each other and change processes were proposed. This will help to ensure that our crews are supported by the police and equally will allow officers to use the ambulance service wisely, enabling them to be clinically supported when involved with individuals requiring medical treatment.

"Communication was the main theme of discussion. We have committed to make positive change in terms of our joint working practices.” 

The workshop focused on three key themes:

  • issues impacting the services 
  • how those issues can be prioritised
  • resolving each issue. 

Following on from the workshop, Dorothy Hosein and the chief constables of the various police forces, will meet again on Monday 10 February in order to review the suggestions. 

Nicola Young, Deputy Chief Operating Officer Support Manager concluded, “This is the beginning of the workstream but we are hopeful that it will bring about positive and long-lasting change."

Published 10th February 2020


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