Date:
28 March 2024
Page URL:
https://ntk.eastamb.nhs.uk/news/problems-with-nhsmail-accounts.htm?pr=
As you may be aware, users across the country are still having problems accessing their secure NHSmail accounts (ending nhs.net).
NHSmail is a secure email service approved by the Department of Health for sharing patient identifiable/sensitive information. Unfortunately, a test email was sent to all NHSmail users yesterday (14th November), which has caused huge delays across the email network. The problem has been exasperated by people then ‘replying to all’ from the original email.
If you have an NHSMail account, please:
We’ll provide an update as soon as we have one from the national NHSMail team – thanks for your understanding and patience.
For any other IT issues you need help with, you can contact the IT service desk on 0845 6012509, extension 4811, or by emailing itservicedesk@eastamb.nhs.uk.
Published 15th November, 2016