QSIR training courses

Pen and paper pic

The East of England Ambulance Service Trust is excited to announce that it will be running its first Quality Service Improvement and Redesign (QSIR) courses this month. 

 Quality Service Improvement and Redesign (QSIR) Fundamentals course - 26th and 27th March 2019 in Dereham Norfolk.

The course is a one day programme aimed at creating a shared understanding of Quality Improvement (QI). This will be achieved through a general introduction of QI concepts, tools and methods which in turn will contribute to building an improvement culture. QSIR Fundamentals has been designed for staff who have had little or no experience of QI.

Participants will apply their learning to improvement ideas during the course of the programme which in turn accelerates personal and organisational learning. It is suited to staff who are involved or interested in quality and service improvement projects within their organisation.

 The course will cover the below topics;

  • The PDSA cycle
  • Working with stakeholders (stakeholder engagement, identifying stakeholders and prioritising stakeholders)
  • Reasons for measure
  • Measurements throughout an improvement project
  • Variation (Common cause & Special cause)
  • Approaches to mapping
  • Testing cycles of change
  • Sustainability & Spread
  • Action Planning

Quality Service and Redesign (QSIR) Practitioner course

The first day of the five day course will be held on 28th March 2019 at Dereham in Norfolk, with the remaining four days being held during 2019. 

The QSIR program is aimed at providing you with the know-how, to design and implement more efficient and productive services and processes. It covers tried and tested approaches, tools and techniques.

Programme Objectives: 


If you are interested in attending one of the courses, please send an email expressing your interest to QI@eastamb.nhs.uk. You will need your line managers authorisation to attend the course and unfortunately we will not be able to facilitate abstraction or overtime, however tea, coffee and lunch will be provided. Spaces are limited and will be allocated on a first come first serve basis. Just to emphasise, these courses are suitable for people from all areas of the organisation NOT just clinical.

Closing date: 15th March 2019

Published 5th March 2019

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