REMINDER: Correctly charging EPCRs and analysing defects for reporting battery faults

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Due to the number of EPCR battery faults being reported via Datix, please can crews read the standard operating procedure SOP FL10 to correctly determine the type of defect, which should fall into three categories; Estates, Fleet or IT related. 

  • If the fault is the shoreline connection from the building to the DSA, this is to be reported to Estates.
  • If the fault is at the vehicle socket through to the dock, this should be reported to Fleet/Workshops, once the vehicle RCDs have been reset if required.
  • If the fault is the dock or EPCR this is to be reported to IT. 

Please make sure the fault has been reported to the appropriate channel via the normal reporting process.

Click here to open SOP FL10

Published 21st June 2018

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