If you have a problem with your IT or need to request a service from the IT team, please make sure you make your request via the service desk. This is so that requests can be properly allocated and tracked to ensure that they are completed.
The IM&T team will be implementing a new contact policy after your request has been made which includes attempting to reach you three times before closing the call.
Please contact the service desk by phone 08456 012 509, by email itservicedesk@eastamb.nhs.uk or using the self-service portal.