Service experiences unprecedented demand

Staff and volunteers have been thanked for their hard work during an incredibly busy end to 2017 and beginning of 2018.

The Trust received more than 4,100 calls on New Year’s Eve and 4,800 on New Year’s Day – a 12 per cent increase in demand on 1st January 2017.

Karl Edwards, Deputy Director of Service Delivery, said: “This is traditionally very busy time for the ambulance service and the last few days have been exceptionally busy.

“Our staff and volunteers are working extremely hard and doing their best for patients in the community.

“The health system is experiencing this surge with us, and we are working closely with every Trust to do everything possible to achieve good patient outcomes."

Published 2nd January, 2018

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