Smartcard Planned Maintenance


The Care Identity Service (CIS), the system for authenticating, registering and issuing NHS Smartcards, will be relocating services between data centres on Wednesday 17 July 2019 to undertake essential maintenance work.

Maintenance Window: 18:30 to 23:59 Wednesday 17 July 2019.

During this time, users will be unable to create, renew or modify cards. Authentication, Directory and Portal services will still be available.

Users of the BT Identity Agent client may be required to restart their client to re-authenticate with their Smartcard.

Published 10th July 2019

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