Ambulance community hits back at Mail Technician story

EEAST Lozenge and crest right aligned

An article has been published yesterday (27th Nov) in the Daily Mail discussing ambulances trusts sending Technicians to incidents instead of paramedics.

The language used is designed to create a negative reaction and suggests that having a technician arrive on scene means patients are less likely to receive the best treatment compared to a paramedic.

It is written with a serious lack of understanding and insight into the work technicians provide for ambulance Trusts nationally.

Lindsey Stafford-Scott, Director of People and Culture, said: “We find this type of news story appalling, scaring the public with a lack of information simply to generate a story. As a Trust we are incredibly proud of our technicians and their competency, as well as the care they provide to our patients.

“Technicians provide invaluable skills to our frontline and we are proud to have you working with us. We understand that these types of stories can be demoralising, but please know that this Trust believes you are an asset that saves lives every day.”

AACE Managing Director Martin Flaherty OBE, added: “On behalf of the Association of Ambulance Chief Executives I would like to make it clear to all ambulance personnel that we were very disappointed with today’s front-page Daily Mail article, which was disparaging towards ambulance technicians (EMTs) and in no way reflects the excellent work they do every day to care for patients and save lives.

“The inference was that EMTs are unable to manage patients with life-threatening conditions, including attending patients in cardiac arrest. This is obviously completely untrue and we made that point to the Daily Mail, as did many individual ambulance trusts.

“Despite a number of communications with the Daily Mail from across the ambulance service expressing the importance of EMTs to the whole NHS ambulance workforce, this was ignored, in favour of an attention-grabbing alarmist headline. We hope staff will not feel demoralised by this unnecessary attack on our EMTs who make a massively positive input to patient care and to the NHS as a whole, and we are certain the public will feel the same.”

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