The latest leadership message: Kevin Brown

Kevin Brown director of service delivery

This week I noticed the leaves really falling for a traditional autumn, but for us and the NHS this is the start of winter.  Our plan is published and we will be heads down and fully focussed on making sure our patients are kept safe – more on that below. I wanted to say now, before we go into it, thank you for all your hard work to keep our patients exceptionally well cared for.  

The Service Delivery restructure has been a huge change process over the summer and is now at the switch-over point later this month. We have released all outstanding vacancies and the team are working hard to complete recruitment so that we have roles filled ahead of the peaks of winter.  We are shortlisting from more than 100 applicants this week for the new and exciting Leading Operations Manager roles where we have about 25 vacancies.  The restructure has created a number of new roles and you will start to see people taking up these posts in the next few weeks ready to help and support you and patients over winter and beyond.  I would like to offer my congratulations to everyone who has been successfully appointed internally to a new post and also welcome a number of new staff who join the Trust. Please join me in welcoming them and wishing them every success in their new role.  A list of appointments will be kept up-to-date here, on EAST24.

There have been some changes in my senior team.  You may have seen my NTK message earlier this month with the news that Liz McEwan has decided to leave the Trust after many years in the NHS and with EEAST to pursue other interests. I would like to thank Liz for all her hard work and commitment to the Trust, her team and patients, and I hope you will join me in wishing Liz all the very best for the future.

This year’s extensive winter plan is now live, covering all the steps we will take to meet the needs of our patients while also supporting the health and wellbeing of our staff.  We have been working, and continue to work, extensively with all hospitals and our regulators to reduce the delays in handover that still blight us daily. 

In preparation for the peak days and weeks ahead, we regularly review our predicted demand, the impacts on our capacity and resourcing levels to ensure we can respond effectively to our patients.  There will be an overtime incentive again this winter whilst we continue to recruit the 333 new staff we need.  More information will follow but please look out for details on Need to Know soon about accessing the available shifts and support for these periods.

This week, the Clinical Briefing was held over two days in Newmarket - it was great to see so many people taking part. There were lots of excellent learning opportunities including a maternity workshop, learning from serious incidents discussions, and a presentation on the pilot of the mobile stroke unit. It was also great to see the new concept vehicles on show for staff to test out and offer feedback on.  Orders for new concept vehicles are being placed imminently, which will be really exciting to see how the work of staff in designing comes through to the everyday use. Thank you to all those who worked so hard to make this event possible and to all those who took part and attended – some content from the briefing days will be shared really soon, including a podcast of highlights.

With winter on its way, please don’t forget to get your flu jab to protect yourself and those around you from the flu.  Our very own Doctor Tom Davis was on national TV earlier today (Thursday) highlighting the great work we are doing to help keep our staff, families and patients safe. The jab-o-meter is currently at 25% which is a great start to the season – thank you to every who has returned their forms and had their flu jabs and to all the vaccinators. If you haven’t had your flu jab yet, all the details of clinics near you can be found on East24, and if you’re sharing the photo of your jab, please remember #JabDone.

The annual NHS staff survey is open and a link is being sent via your Trust email account with details of how to log on and complete the survey. The survey is confidential and is a great opportunity for you to have your say. I would encourage everyone to complete the survey and share your views about your job, the Trust and the NHS to help us highlight what is good and to focus on what needs to improve.

It was great to see Mid Essex Paramedic Esther Shawe recognised recently with an Unsung Hero award for all the work she does in supporting her community including giving free blood pressure checks at events and organising station visits for Cub and Brownie groups as well as working with the deaf community. I was really proud to see Esther’s incredible work had been recognised by our commissioner colleagues – well done Esther!

Finally, I would like to offer my congratulations to all the NQPs on their graduation from Anglia Ruskin University this week; I hope you enjoyed your special day celebrating your amazing achievements.

Have a great week,


Published 11th October 2018

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