This week's leadership message from Dave Fountain, Deputy Director of Service Delivery - West

Dave Fountain new

I was very pleased to be asked to deliver this week’s service leadership message. It has been a very difficult week in many ways, with the tragic passing of another good friend and loved colleague, Robin Watts from Luton station. Robin was given a cancer diagnosis 3 weeks ago and sadly, very quickly lost his fight and passed away just over 10 days ago. Robin leaves his wife Tracey and three young children.

We attended Robin’s funeral earlier this week, which provided me with a chance to reflect and remember all of our dear friends and green team family who we have said goodbye to over recent years. On Robin’s colourful coffin the message “lest we forget” was printed in bright red letters along the sides of his coffin, which prompted us all to remember those who were part of our fantastic organisation, who we loved and cared for and are no longer with us.

I didn’t want this week’s leadership message to be one of sadness, but a reflection on the important things we do and to reflect on caring for each other and our patients.

"We all joined this organisation because we wanted to care for patients and to be part of a team unlike any other." 

We each need to take a moment to be kinder to each other and appreciate others just that little bit more. This is a special job; you are special people.

During my time at EEAST, I have made some amazing friends who have made a life changing impression on me as an individual. I have also been immensely proud of achievements we have made as an ambulance service. Over the last few years one of my proudest moments was for our organisation be acknowledged by our regulators for providing outstanding care to patients; another example of the special people doing a special job!

We have another opportunity shortly to share our story with the CQC when they come and visit us during the next couple of months. What better opportunity do we have to let them know, personally and organisationally, what is important to us and to share some of the great advances we have made with patient care in areas such as cardiac care, mental health, our ECP care home schemes and many other projects and initiatives. As we approach the CQC visits, take time to reflect on those things you are really proud of with your teams.

In closing my leadership message I just wanted to say “thank you” to all of you, across all of our six counties who do your best under sometimes impossible circumstances. Thank you for the care you give to our patients. Let’s all make sure we support each other just a little bit more, as our green team is a special team.


Published 21st February 2018

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