This week’s message comes from Chief Executive, Robert Morton

Flu jab   robert morton

I’d like to start this week by reflecting on Wednesday’s go-live for the biggest change for ambulance services in decades.

My thanks go to everyone who was on shift during the early hours of Wednesday morning and to those working on the ARP project groups who were situated in the EOCs to help their colleagues transition as smoothly as possible from ‘old money to new money’, in other words the Red and Green categories to the new 1-4 categories of response.

Thank you to the teams in EOC for re-learning the way you will handle and dispatch to 999 calls; I understand everything possible was done to ensure you were trained and kept up to date with the changes before go-live.

Thank you to the teams in the communities and conveying patients who dealt with the consequences of this switchover during their shift and to everyone who has started their working week since then and are absorbing these changes as best you can.

The next steps have been to start looking at the data coming out of the responses we’re making to patients since the switch. Very early indications suggest everything is working smoothly and we’ll be keeping you all updated as to what the new reporting data means for our patients.

Away from ARP, last week saw staff and volunteers come together and celebrate clinical excellence and development at the two-day clinical briefing at Newmarket Racecourse.  As an organisation we must constantly learn from our own and others experiences. We don't work in silos. We are proud to present our successes and talk honestly about our failures. I was humbled to see so many people, not just from EEAST but other organisations, who continue to have the same mind set and want to achieve together. Guests were treated to talks and workshops from some of the country’s leading experts in pre-hospital trauma care. 

Following on from Kevin’s message last week, I would like to congratulate Phil Smith, Laura Wallace, Julia Horswell and Emily Wallis from south Beds, who won The Sun newspaper’s ‘Who Cares Wins’ awards. They received the Ultimate Lifesaver Award for their actions at a serious road traffic collision last year. Well done everyone, you are a credit to the Trust – a fantastic achievement.

Restart a Heart fever took over on Monday, as hundreds of young people across the region learnt how to save a life. Thank you to all our staff and volunteers who took part in the biggest mass CPR event. It’s great to see hundreds of people come together and learn life-saving CPR skills, which will save many lives in the future. You can see all the action from the day by searching #restartaheartday on Twitter, where you can also see a brilliant round-up video.

This week I visited Stevenage, Watford, North Walsham, Fakenham, Swaffham, Dereham, Hunstanton, Harlow and Chelmsford stations to discuss with staff the improvements and challenges for the winter period.

Toughbook ePCRs are now on a roll-out programme  returning to ambulances and rapid response vehicles. It’s been another huge project and I thank Vanessa Strutt and her team for their hard work in making this happen. You can find out the details of how to refresh your training on Need to Know.

Over the last few weeks, BBC Look East has been filming our fleet team, AFAs and driver training. While the full package will be released on the news programme in the coming months, a video has been released on BBC Cambridgeshire online of the work our fleet team and make-ready team do. They really do a great job. Thank you to everyone involved in the filming; can’t wait to see the full thing.

In some sad news for us, Non-Executive Director Sheila Childerhouse will be leaving the Trust at the end of December to take up a new role as Chair of the West Suffolk NHS Foundation Trust. Sheila first joined the Trust in the summer of 2013 and has been instrumental in the progress we have made since then. Thank you Sheila for all your hard work and I wish you the very best wishes for your role at West Suffolk.

This winter’s flu programme is now up and running and vaccination clinics are being set up across the Trust. You can see them on Need to Know by clicking here. I had mine last week and regardless of your role, it’s important to protect yourself, your family and colleagues. The flu vaccine is evidenced to be the most effective method for preventing flu transmission and NHS organisations are required to vaccinate 75 per cent of staff. Please take the opportunity and have yours.

Finally, I had the honour of attending Anglia Ruskin University’s graduation ceremony last week. It was a great day and I would like to congratulate our graduate paramedics for all their hard work. I would also like to thank the training and education staff, who continue to demonstrate extraordinary commitment. Well done everyone!

Have a great week everyone,


Published 19th October, 2017

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