Trust receives 8% increase in May Day bank holiday calls

Staff and volunteers have been thanked for their hard work during another busy bank holiday weekend.

The Trust received just over 9,000 emergency calls during the three day May Day bank holiday – 8% more than last year.

Suffolk and Bedfordshire experienced the highest percentage increase in demand at 17% and 16% respectively. Saturday was the busiest day of the weekend with more than 3,100 calls.

This comes after a 17% increase in demand during the Easter bank holiday weekend.

Sandy Brown, EEAST Deputy Chief Executive, said: “We continue to experience high levels of demand and the bank holiday weekend was another busy one for the Trust. However, we were prepared and coped well, despite the demands being placed on the service.

“This is testament to the hard work and commitment of all our you.”

County breakdown of calls during the May Day bank holiday (compared with last year)

Bedfordshire: 938 (803) – 16%
Cambridgeshire: 1,185 (1,129) – 5%
Essex: 2,772 (2,658) – 4%
Herts: 1,559 (1,447) – 7%
Norfolk: 1,400 (1,330) – 5%
Suffolk: 1,182 (1,006) – 17%

The Trust’s 'It's your call' campaign helps inform people and educate others on how 999 calls are handled and prioritised so that in the event of a medical problem, they feel better equipped to know what to do. For more information, visit our website.

Published 3rd May, 2016

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