Updated Covid-19 Instructions

COVID 19 New

All passengers must now wear masks whilst travelling in an ambulance, to reduce the risk of catching and spreading the Covid-19 infection. Drivers may now not wear a mask if desired.

As we know more about the coronavirus, guidance is continually updated. The East of England Ambulance Service has always operated with the most up-to-date guidance issued by the government.

The guidance issued to emergency service workers has changed to state that drivers of emergency vehicles are no longer mandated to wear a mask. This has been agreed by the national infection prevention and control cell. Good practice would be to continue wearing masks as it will only reduce the risk of passing on any infection. The updated guidance reiterates that all other staff travelling in the vehicle must continue to wear surgical masks.

It is essential to remember that we are all responsible for our own safety at work, which includes the reduction of risk through using appropriate measures such as wearing face masks. Evidence shows that surgical masks provide adequate protection. Should a member of staff test positive for Covid-19, the appropriate use of face masks as per the guidelines reduces the risk to others.

All staff should be empowered to challenge peers who do not comply with this guidance. As a group of healthcare professionals, it is vital that we lead the way in public health protection and risk reduction to all members of our community.

Thank you for you understanding in this matter and please continue the excellent work you do whilst adapting to the latest guidance.


Dr Tom Davis            Marcus Bailey
Medical Director          Chief Operating Officer

Published 9th September 2020

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