Use of digital and social media policy

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Whether you use social media in a work or personal capacity, it is important to familiarise yourself with the information in our social media policy to ensure it is used responsibly and appropriately.

Expected standards

Colleagues must remember that they are bound by their own professional code/ code of standards of conduct, performance and ethics when making use of social media. Staff have a duty to conduct themselves in a professional manner, which includes posting on social media. This is including, but not limited to;

  • Must not reveal any information about patients
  • Must not reveal confidential or personal information about other employees without their express permission
  • Must not engage in activities online which may bring the Trust into disrepute or that can be interpreted as slurs demeaning or inflammatory to individuals and/ or the trust
  • Must not engage in activities online about another NHS organisation, third party, regulatory or voluntary organisation or that can be interpreted as slurs, demeaning or inflammatory to individuals and/or the organisation
  • Must not use the digital media in any way to attack or abuse employees, patients or anybody connected to the work of the Trust
  • Must not post derogatory or offensive comments on the internet about employees, volunteers, patients or anybody connected to the work of the Trust
  • Shall not engage in any form of trolling towards any employees, volunteers, patients or anybody connected to the work of the Trust

You can view the full policy here, but these key points can help guide you in your use of social media. Please remember all comments and posts on social media are public.

The social media policy is currently under review. We will update Need to Know with any future changes and guidance.

To help us reach audiences in a more immediate way, we have several social media platforms run by our communications team to help engage and educate. You can find us on:

Twitter

Facebook

Instagram

YouTube

Published 29th March 2019

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