Changes to building access points across EEAST

The Verex Security Access Control System, which is used extensively across the Trust at points of entry and exit, is to be upgraded over the next few months. This cannot be done simultaneously across the EEAST footprint, therefore we are asking everyone to read the following information which explains how access to your work location may change over this period.

Why are we doing this?
Integral components on the existing security system have now become obsolete, making it difficult to obtain any spare equipment in order to maintain the integrity of the system. An upgrade is essential to ensure that the system can continue operating effectively.

The upgrade project will include:

• Installation of new card readers at every access point across the Trust
• New identification cards for each user complete with new livery (see example below)

• The installation of new site controllers to manage both access and egress.
• A new dedicated server holding all the sensitive data, alongside new Verex software to manage the system more efficiently. 

When and where will works start?
Work will begin this month (February 2021) starting with Beccles Ambulance Station, which has been identified as the pilot site to determine how well the upgrade will perform.

Beccles has been selected as there are only a minimal number of door readers, consequently the upgrade should just take a single day. All staff based at Beccles will receive their new identification badges before the installation takes place.

Operational colleagues based at Beccles, but who require access to other sites must also retain their old access cards as this will permit access to other locations where upgrades have yet to take place. Similarly, all staff who are not based at Beccles but require access to the station will need a new ID card to gain entry.

Identification Cards will be produced and posted to the relevant sites prior to the works starting

PLEASE NOTE: In a minority of cases, new and old cards readers will be operational for a short time. Once the system is live, old door readers will be deactivated and removed.

What will happen when a site is being upgraded?
Before work commences at each site, every member of staff based at that location will receive new identification access cards which will be hand-delivered to a designated contact on site. You will need to sign for your new card and then activate it by contacting estates via email in the usual manner.

Engineers from Chubb will attend each site in turn and will install:

• New card readers on each entry and exit point
• New site control units.

Once the new door readers are installed and activated, the new ID cards will be ready to use the next working day. If you require access to multiple locations across the Trust, you must keep your original ID card in order to access sites which are still awaiting the  upgrade.

You will need to use two cards until works have been completed at all the sites you use.

How long will it take?
We anticipate that the entire project will take three months to complete. Our service provider is in the process of completing a programme of works with approximate start dates for all sites. The Estates Department will then be in touch with the GM/AGM or LOM when we receive the complete programme to discuss the installations.  

The duration of works at each location will vary depending on the number of door readers, however, we estimate most installations will take between two and three days to complete.  

What about printers and photocopiers? Which card should I use?
Minolta has replaced the card readers within their devices, this allows you to use either an old or new access card.

Programme of works
Once the schedule is finalised we will share it with you here on Need to Know.

In the meantime, if you have any questions please email Gary Thomas, Project Manager, or Clare McKenna, Project Administrator.

 Published 2nd February 2021