A new report has found that in 2015-16, the equivalent of 41,000 12-hour ambulance shifts were lost nationally due to handover delays at hospital.
The National Audit Office (NAO), which scrutinises public spending for Parliament, published the NHS Ambulance Services report last week (26th January). It highlights the significant challenges and pressures facing NHS ambulance services like ourselves, while recognising the vital and growing part we play within the wider health and social care system.
The Association of Ambulance Chief Executives (AACE) has welcomed the report, saying that it has helped highlight ‘several key issues’, including how:
The report concludes that: “Ambulance services are finding it increasingly difficult to cope with rising demand for urgent and emergency services. Introducing new models of care has helped but there are signs of stress, including worsening performance against response time targets.
“Ambulance services are a vital part of the health service but much of their ability to work better depends on other parts of the health system. Until clinical commissioning groups see ambulance services as an integral part of that system it is difficult to see how they will become sustainable and secure consistent value for money across the country.”
Managing Director for AACE, Martin Flaherty OBE said: “Changes in the way ambulance services are commissioned and operate, to transform the delivery of out-of-hospital urgent care, are essential if our ever-increasing numbers of patients are to receive the right care, in the right place, at the right time – the fundamental aims of the Five Year Forward View and the Urgent and Emergency Care Review. Such changes and aspirations are being embraced and attempted by the sector, but they cannot be achieved in isolation, without the tangible support of NHS England, NHS Improvement, commissioning bodies and colleagues in other sectors.”
Read the full report on the National Audit Office website.
Published 2nd February, 2017